Accessibility Statement

Last Updated: November 20, 2025

Our Commitment

PersistQ is committed to ensuring digital accessibility for all users, including those with disabilities. We continuously work to improve the accessibility and usability of our Service and strive to adhere to accepted standards and best practices.

Accessibility Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

Accessibility Features

Our Service includes the following accessibility features:

  • Keyboard Navigation: All interactive elements are accessible via keyboard (Tab, Enter, Arrow keys)
  • Screen Reader Compatibility: Semantic HTML and ARIA labels for assistive technologies
  • High Contrast Mode: Dark theme with sufficient color contrast ratios
  • Focus Indicators: Clear visual focus states for interactive elements
  • Responsive Design: Adapts to different screen sizes and zoom levels
  • Alt Text: Descriptive alternative text for images and icons
  • Clear Typography: Readable font sizes and line spacing
  • Form Labels: Clearly labeled form fields with error messaging

Known Limitations

We acknowledge that some areas of our Service may not yet be fully accessible. Known limitations include:

  • Some third-party integrations (Clerk authentication) may have their own accessibility limitations
  • Certain complex interactive elements may require additional assistive technology support
  • PDF documents or exported files may not always meet accessibility standards

We are actively working to address these limitations and improve accessibility across all aspects of our Service.

Assistive Technologies

Our Service is designed to be compatible with the following assistive technologies:

  • Screen readers (JAWS, NVDA, VoiceOver)
  • Screen magnification software
  • Speech recognition software
  • Keyboard-only navigation
  • Browser-based zoom and text size adjustments

Browser Compatibility

For the best accessible experience, we recommend using the latest versions of:

  • Google Chrome
  • Mozilla Firefox
  • Apple Safari
  • Microsoft Edge

Feedback and Support

We welcome feedback on the accessibility of our Service. If you encounter accessibility barriers or have suggestions for improvement, please contact us:

Email: support@persistq.com
Subject Line: "Accessibility Feedback"
Include: Description of the issue, URL/page affected, assistive technology used (if applicable)

We will respond to accessibility feedback within 5 business days and work to address reported issues as quickly as possible.

Third-Party Content

Some content or functionality on our Service may be provided by third parties (e.g., Clerk authentication, payment processors). While we strive to ensure all third-party integrations meet accessibility standards, we cannot guarantee the accessibility of external content or services. If you encounter accessibility issues with third-party content, please contact us so we can work with the provider to address the issue.

Continuous Improvement

Accessibility is an ongoing effort. We regularly:

  • Conduct accessibility audits and testing
  • Train our development team on accessibility best practices
  • Incorporate accessibility into our design and development process
  • Monitor and implement updates to accessibility standards
  • Gather and act on user feedback

Accessibility Roadmap

Our ongoing accessibility improvements include:

  • Q1 2026: Complete WCAG 2.1 Level AA audit and remediation
  • Q2 2026: Enhanced keyboard navigation patterns
  • Q3 2026: Screen reader optimization for dashboard components
  • Q4 2026: User testing with assistive technology users

Alternative Formats

If you require documentation or content in an alternative format (e.g., large print, Braille, audio), please contact us at support@persistq.com. We will work to provide the requested format within a reasonable timeframe.

Legal Compliance

We are committed to complying with applicable accessibility laws and regulations, including:

  • Americans with Disabilities Act (ADA) - Title III
  • Section 508 of the Rehabilitation Act
  • European Accessibility Act (EAA)
  • EN 301 549 (European accessibility standard)

Updates to This Statement

This Accessibility Statement will be updated periodically to reflect changes to our Service and accessibility improvements. The "Last Updated" date at the top indicates when this statement was last revised.